NOTE: This function is not currently active on the new website. It will be added at a later date. Thanks for your patience!
Don't worry. Schools can have more than 1 coordinator. If the school needs a new coordinator, go ahead and have them sign up as a coordinator. See instructions here: https://boxtopsforeducation.knowledgeowl.com/help/how-do-i-become-a-coordinator. Once the "remove coordinator" function is available, the old coordinator can be removed at that time.
If someone wants to be removed as a coordinator prior to the function being added to the website, that person must call (1-888-799-2444) or email (email@example.com) Coordinator Support to make the request. They will need to confirm the name and email which is associated with their coordinator account. The removal of coordinator status may take at least 15 business days. Note: a 3rd party cannot request a coordinator's removal.